Return and Refund Policy

Thank you for shopping with Embarkwebsolution.com. We strive to ensure your satisfaction with our products and services. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Returns

1.1 Eligibility for Returns
You may return most items within 30 days of receipt, provided the item is in its original condition and packaging. To be eligible for a return, the item must be unused, undamaged, and include all original tags and packaging.

1.2 Non-Returnable Items
Certain items are non-returnable, including but not limited to:

• Personalized or custom-made products
• Perishable goods
• Items marked as non-returnable in the product description

1.3 Return Process
To initiate a return, please contact us at: Phone: +91 7275536311
Email: info@embarkwebsolution.com

Provide your order number, details of the item you wish to return, and the reason for the return. We will provide you with instructions on how to return the item and a return authorization if applicable.

2. Refunds

2.1 Processing Refunds
Once we receive and inspect your returned item, we will process your refund. Refunds are typically issued to the original payment method within 7-10 business days. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.

2.2 Shipping Costs
Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part or a defective product. If we made an error or the item is defective, we will cover the return shipping costs.

2.3 Exchanges
If you wish to exchange an item for a different size, color, or product, please return the original item and place a new order. Exchanges are subject to product availability.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at: Phone: +91 7275536311
Email: info@embarkwebsolution.com

We will arrange for a return and provide a replacement or refund, depending on your preference and product availability.

4. Cancellation Policy

You may cancel your order within 24 hours of placing it. After this period, orders may be processed and cannot be canceled. If you wish to cancel your order, please contact us promptly at: Phone: +91 7275536311
Email: info@embarkwebsolution.com

5. Contact Us

If you have any questions or concerns regarding our return and refund policy, please contact us at: Phone: +91 7275536311
Email: info@embarkwebsolution.com